Bar & Restaurant Expo 2025

What would compel a prospective customer to go out of their way to try your food, or even pay a premium to dine with you? Imagine doubling your prices and still having people line up to order. Too many restaurants remain undifferentiated in a crowded "commodity" market, but by drawing inspiration from iconic brands like Hermès, Bentley, and Krug, you can create a product that people truly crave. This session will show you how to cultivate a brand that builds raving fans and sets your restaurant apart.
Key Takeaways:

• Identify what makes your brand unique and worth a premium price.
• Learn how to create experiences that customers actively seek out and prioritize.
• Discover how luxury brands cultivate desire and loyalty among customers.
• Develop strategies to transform your offerings from commodities to craveable experiences.
• Build a loyal customer base by applying principles from the world’s most exclusive brands.

Stepping into the role of lead or head bartender is a pivotal career decision that can unlock exciting growth opportunities. In this two-part masterclass, you'll learn how to evaluate and prepare for this leadership position thoughtfully and strategically. We'll also dive into the often-overlooked but essential skill of listening, equipping you with tools to lead effectively, resolve conflicts, and build stronger relationships with colleagues and guests alike. This session will set you up for success not only as a bartender but as a respected leader in the hospitality industry.

Details Coming Soon!

Designed specifically for established independent restaurants and multi-unit operators with 2-25 units, this session tackles the unique challenges for established businesses or those currently in an active scale-up phase.
This 2-hour "triage" session is tailored for those facing specific business challenges or actively scaling up operations.
After brief introductions and opening remarks, three industry consultants will provide targeted insights on these key areas: People & Staffing, Operations & Financials, and Digital & Social Media Marketing, focusing on solutions that drive growth and streamline operations.
Choose from these breakout discussions to gain one-on-one coaching that addresses your current challenge or questions. Get ready to leave with tailored, actionable insights to help you scale effectively and enhance your business’s long-term success. Attendees can move from table to table once they have received the feedback they need.

What to Do When You Arrive:
Join a Table: Choose from one of the three breakout discussions:

• People & Staffing – Hiring, retention, and team performance
• Operations & Financials – Cost control, profit drivers, and operational efficiency
• Digital & Social Media Marketing – Building engagement and driving sales online

Engage at Your Own Pace: Ask your question if you have one — or just listen in to the small group discussion.
Move Freely: Once you’ve received the feedback you need, you’re welcome to switch to another table or continue the conversation.
Take Action: Leave with tailored, actionable strategies to scale your business effectively.