Loading…
Subject: Fundamentals clear filter
Monday, March 24
 

9:00am PDT

WS4 Mastering Bar & Restaurant Accounting for Operational Success
Monday March 24, 2025 9:00am - 12:00pm PDT
You’ve done the hard work, opened your business, and successfully promoted it and the sales are coming in.  But how do you make it profitable?  This seminar will take a deep dive into basic and advanced restaurant accounting helping to ensure you run a profitable business.  Participants will learn the art of calculating, controlling, recording, and profiting from the numbers that every successful operation needs to know.  The purpose of this seminar will be to familiarize operators not only with the three most important costs affecting an operation (the Prime Numbers: Food Cost, Labor Cost, and Beverage Cost) but also with the entire P & L statement, balance sheets, and budgeting.  All operators know (or should know) the importance of these numbers, yet few understand how to derive them accurately, let alone interpret them and put them to use.  With this knowledge, participants will unlock the profit potential within their operations.  This will be an intensive, hands-on, in-depth seminar in which participants will learn to:
  • Budget the Prime numbers, both for start-ups and established operations, as well as techniques for easily adhering to these budgets
  • Accurately calculate food, beverage, and labor costs (including advance formulae for detecting, budgeting, and pricing for waste)
  • Create, analyze, and interpret a P&L and Balance Sheet
  • Create annual and declining budgets
  • How to define controllable figures
  • Deliver consistent profitability through properly budgeted and managed Prime Numbers
There will be numerous hand-outs from which the attendees can follow along. Interactive Q&A throughout the seminar will be encouraged. Participants will engage in real-time problem-solving and be guided through a step-by-step process in which they will learn the topic easily.
Seminar participants will be fully prepared to utilize the information learned upon leaving the seminar, being able to action their knowledge at their own establishments immediately.

**SESSION AVAILABLE ONLY WITH DELUXE PASS**
Speakers
avatar for Kenneth Kneif

Kenneth Kneif

Managing Director, Hospitality Resource Group
Kenneth has accumulated more than 30 years of experience in the hospitality industry, stemming from his passion for cooking as a child. He has operated a successful hospitality and management consulting company, Hospitality Resource Group, for the past 15 years. Kenneth's expertise... Read More →
Monday March 24, 2025 9:00am - 12:00pm PDT
Room #231/232
  Workshop

9:00am PDT

WS5 If You Build It, They Will Come: Crafting Concepts and Guest Experiences That Bring Your Vision to Life
Monday March 24, 2025 9:00am - 12:00pm PDT
Build or rebrand your venue into a guest experience destination with this hands-on workshop—your yellow brick road to success. Led by Michael Tipps and the Maverick Theory team, you’ll discover how to create a unique concept, optimize your design, and elevate your service to craft unforgettable guest experiences that keep customers coming back.

  • Learn how to create or rebrand your venue concept from scratch.
  • Master the key elements of design that impact guest perception.
  • Dive into the fundamentals of service and hospitality for all staff levels.
  • Control every aspect of your guests’ sensory experience.
  • Ensure your vision is reflected in every touchpoint, from ownership to staff execution.
**SESSION AVAILABLE ONLY WITH DELUXE PASS**
Speakers
avatar for Michael Tipps

Michael Tipps

Founder, Maverick Theory
Michael Tipps has over 30 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and most venue types including hotels, restaurants, bars, nightclubs, and fast service). Michael Tipps’s Career started in Hospitality... Read More →
Monday March 24, 2025 9:00am - 12:00pm PDT
Room #226/227
  Workshop

1:00pm PDT

How to Create a Luxury Beverage Program on a Value Budget
Monday March 24, 2025 1:00pm - 1:45pm PDT
In an ever-changing economic landscape, it's crucial to balance cutting costs with delivering a premium guest experience. Join me as I share strategies that not only meet but exceed guest expectations while driving profitability.

  • Create perceived value through memorable guest experiences.
  • Define and strengthen your brand identity.
  • Assess and manage risks to optimize menu offerings.
  • Implement cost-saving strategies without compromising quality.
Speakers
avatar for Majdi Kayyali

Majdi Kayyali

Corporate Vice President of F&B, Gila River Resorts & Casinos
Majdi Kayyali began his 15-year career in food & beverage in Charlotte, NC before moving to Phoenix, AZ in 2017. In the thriving foodie city, he assisted in managing F&B programs at the esteemed Arizona Biltmore, a Waldorf Astoria Resort. He then transitioned to open Maple & Ash... Read More →
Monday March 24, 2025 1:00pm - 1:45pm PDT
Room #222

1:00pm PDT

Integrated Brand Experiences
Monday March 24, 2025 1:00pm - 1:45pm PDT
Speakers
avatar for Christopher Sayegh

Christopher Sayegh

CEO, The Herbal Chef / Sayegh Hospitality
Chris Sayegh is the Founder and CEO of The Herbal Chef™ and Sayegh Hospitality which has become known as the worlds leading Plant Medicine Hospitality platform.  Sayegh was a passionate science and biology student of UC Santa Cruz  who turned to the chemistry of food plant medicine... Read More →
Monday March 24, 2025 1:00pm - 1:45pm PDT
Room #226/227

4:00pm PDT

Panel: Cultivating a Legacy Mindset: Strategies for Engaging Gen Z in Hospitality
Monday March 24, 2025 4:00pm - 4:45pm PDT
In the face of rapid change in the hospitality industry, maintaining a legacy mindset is crucial for long-term success. This panel features experienced operators discussing how to define and communicate your unique core values, instill them during onboarding, and leverage them to foster customer loyalty. Additionally, we will explore the influence of artificial intelligence, immersive learning technologies, and Generation Z on the future of hospitality, providing actionable strategies for attracting and retaining top talent.
Participants will: 
  • Learn how to identify and articulate the unique values that differentiate your business.
  • Discover methods to instill these values in your team from the very beginning.
  • Understand how a legacy mindset can cultivate long-term customer relationships.
  • Explore how AI and immersive learning can enhance training and operations.
  • Gain strategies for attracting and retaining top talent from the emerging workforce.

Moderators
avatar for Meaghan Dorman

Meaghan Dorman

Bar Director/Partner, Raines Law Room & Dear Irving
Meaghan Dorman is currently the Bar Director & partner of New York City’s Raines Law Room (2009), Raines Law Room at the William (2014), Dear Irving (2014) and Dear Irving on Hudson (2019).  The bars have become essential cocktail stops in NYC, and received recognition from World’s... Read More →
Speakers
avatar for Colleen Mcleod Garner

Colleen Mcleod Garner

Advisory Board Member, Cecilia.AI
Colleen is a futurist and industry innovator specializing in driving future-forward initiatives across thefood, beverages, and hospitality sectors. She serves as an Advisory Board Member for Cecilia.ai, the World'sfirst interactive robotic bartender, where she explores innovative... Read More →
avatar for David Kaplan

David Kaplan

CEO, Gin & Luck
In the summer of 2006, at 24 years old, David opened Death & Company, a cocktail bar in the East Village of Manhattan. In the years that followed, David, along with Alex Day, founded Proprietors LLC, a hospitality consulting and management company which has opened over 50 bars and... Read More →
avatar for Beth Hussey

Beth Hussey

Founder / Restaurateur, Shifty and Hazel's
Beth Hussey, a 35-year veteran of the restaurant industry, is a passionate advocate for cultivating a legacy mindset through innovative workforce development. She founded Shifty in 2020, a subscription-as-a-service mobile application designed to revolutionize how the service industry... Read More →
Monday March 24, 2025 4:00pm - 4:45pm PDT
Room #219/220
 
Tuesday, March 25
 

1:00pm PDT

Building an Enduring Brand: Expanding, Protecting, and Growing Your Hospitality Presence
Tuesday March 25, 2025 1:00pm - 1:45pm PDT
Learn key strategies to create a strong hospitality brand that grows beyond its initial concept and stands the test of time. This session covers how to expand, legally protect, and leverage your brand's assets for long-term growth.
  • Conduct trademark searches and navigate registration to legally protect your brand from the start.
  • Expand your brand into new revenue streams like TV, CPGs, and cookbooks.
  • Transition from a single concept to a multi-concept hospitality group.
  • Secure your brand’s assets through intellectual property (IP) strategies.
  • Use cease-and-desist letters and litigation to prevent brand infringement and ensure ongoing success.
Sponsored by:
Speakers
avatar for Hamutal Lieberman

Hamutal Lieberman

Partner & Chair of Trademark Group, Helbraun & Levey LLP
Hamutal is a Partner & the Chair of the Trademark Group at Helbraun & Levey LLP, a full-service hospitality law firm in New York City. She regularly counsels clients on trademark matters including trademark searches, applications, and prosecutions. Hamutal also assists clients with... Read More →

Tuesday March 25, 2025 1:00pm - 1:45pm PDT
Room #224/225

3:00pm PDT

Culture as Currency: Building a Business Model for Success
Tuesday March 25, 2025 3:00pm - 3:45pm PDT
Speakers
avatar for Steve Palmer

Steve Palmer

Founder and Chief Vision Officer, The Indigo Road Hospitality Group
Best-selling author, TedX speaker, James Beard semifinalist, industry leader, mental health advocate, restaurateur, and more, Steve Palmer is founder, managing partner and most significantly, chief vision officer, of the nationally recognized Indigo Road Hospitality Group (IRHG... Read More →
Tuesday March 25, 2025 3:00pm - 3:45pm PDT
Room #221

3:00pm PDT

Digital Dining: The Social-First Blueprint for Modern Hospitality Marketing
Tuesday March 25, 2025 3:00pm - 3:45pm PDT
The digital marketing landscape is complex, and it's time to simplify. Join Alexa Pence—serial entrepreneur, CEO of Saltshine Creative, and former hospitality global director—for a dynamic crash course on building a holistic digital strategy that propels your brand into a league of its own. Explore the key tools and common pitfalls that differentiate brands that make noise from those that generate hype. 
In this session you will:
  • Uncover how digital marketing in hospitality has evolved and where it's headed.
  • Engage in exercises to re-position your unique selling proposition and define what makes your brand shine.
  • Explore The Saltshine Framework—a holistic, social-first strategy to propel your commercial initiatives.
  • Learn the psychology behind effective influencer campaigns and how to optimize ROI.
  • Identify the key elements of partnerships that amplify impact and drive growth.
Speakers
avatar for Alexa Pence

Alexa Pence

CEO & Co-Founder, Saltshine Creative
With a career that began in traditional print magazine and evolved into cutting-edge digital marketing in Honolulu, Alexa Pence embodies the spirit of innovation and adaptability. As a young serial entrepreneur, she has built a long and diverse career, blending her passion for storytelling... Read More →
Tuesday March 25, 2025 3:00pm - 3:45pm PDT
Room #226/227
  Conference Session

3:00pm PDT

In Conversation – Successful F&B Partnerships
Tuesday March 25, 2025 3:00pm - 3:45pm PDT
Speakers
avatar for Benson Wang

Benson Wang

CEO, Palm House Hospitality
Benson was born into a family of third generation restaurateurs and distillers. In his home, the typical salutation is “are you hungry?” Hospitality is in his blood and what he loves. As a child, Benson would sneak into the dining room and be mesmerized by the sights, sounds and... Read More →
avatar for Scot Turner

Scot Turner

Founder & Managing Director, Auden Hospitality
Scot Turner has lived and breathed hospitality his entire career. From luxury hotels to independent restaurants, his drive to challenge convention has powered projects in 14 countries, working with iconic brands and chefs such as Dorchester Collection, Alain Ducasse, and China Grill... Read More →
Tuesday March 25, 2025 3:00pm - 3:45pm PDT
Room #231/232
  Conference Session

4:00pm PDT

Visual Bites: How Great Photos Drive Revenue for Bars and Restaurants
Tuesday March 25, 2025 4:00pm - 4:45pm PDT
Great photography isn't just eye-catching—it’s a powerful tool to attract customers and boost revenue. This session explores how bars and restaurants can use professional-quality images to highlight their offerings, create an emotional connection with guests, and maximize marketing efforts. Learn actionable tips to ensure your photos resonate across platforms and drive tangible results.
  • Discover how to choose a photographer who aligns with your brand vision.
  • Plan for impactful photos that showcase your menu, atmosphere, and unique offerings.
  • Learn techniques to enhance the appeal of your dishes and venue through lighting and angles.
  • Get tips on incorporating movement, props, and human elements for dynamic visuals.
  • Strategize how to use your photos effectively on social media, websites, and promotional materials.
Speakers
avatar for Melanie Blair

Melanie Blair

Marketing + PR Strategist, Beacon & Brand
Melanie Blair has spent the past 20 years perfecting brand strategy, creative vision and a critical eye. She knows the genius behind how chefs think, understand the nuances of how hotels and restaurants function and uses that to create a compelling synergy leading to meaningful campaigns... Read More →
Tuesday March 25, 2025 4:00pm - 4:45pm PDT
Room #226/227
  Conference Session
 
Wednesday, March 26
 

1:00pm PDT

WS7 Building a Profitable Brand Identity: Telling Your Hospitality Story to Drive Revenue, Customer Loyalty and Success
Wednesday March 26, 2025 1:00pm - 4:00pm PDT
In this dynamic workshop, participants will learn how to craft a compelling and flexible brand story that aligns their hospitality project with community values and supports sustainable growth. Through interactive activities, we’ll guide you in defining core brand values, refining your messaging, and ensuring consistent communication with employees, partners, and customers.
  • Identify and define core brand values for long-term success.
  • Develop a compelling brand story that resonates with your community.
  • Learn how to communicate consistently across all stakeholder groups.
  • Build a brand story that remains adaptable as your project grows.
  • Gain practical tools to structure and discipline your brand messaging efforts.
**SESSION AVAILABLE ONLY WITH DELUXE PASS**
Speakers
avatar for Judy Bennett

Judy Bennett

Co-owner, American 35
Judy Bennett is a physical therapist, certified wellness consultant, and bartender. She now co-owns a single-location Neapolitan pizza restaurant with her husband in a small rural Washington town. She has traveled the country delivering workshops to groups large and small on the topic... Read More →
avatar for Thomas Bennett

Thomas Bennett

Owner, American 35
Thomas Bennett is co-owner of American 35 restaurant in Waitsburg WA. Along with his wife, Judy, he renovated an 1895 historic building and is now pursuing awards for hospitality and quality in a wine-tourism region. He also runs a catering company using a mobile wood-fired oven on... Read More →
Wednesday March 26, 2025 1:00pm - 4:00pm PDT
Room #229/230
  Workshop

2:00pm PDT

Acing the Bar Exam: A Legal Survival Guide for Bar and Restaurant Operators.
Wednesday March 26, 2025 2:00pm - 2:45pm PDT
Join a veteran bar operator and lawyer for a concise overview of the legal factors that can shape the long-term success of your business. This session covers critical topics like business formation, property acquisition, licensing, and compliance, offering actionable insights for navigating the complex legal challenges of the hospitality industry.
Session participants will: 
  • Understand the key legal considerations for starting and structuring a hospitality business.
  • Learn strategies for property acquisition and lease negotiations.
  • Gain insights into licensing and compliance requirements for bar and restaurant operations.
  • Identify common legal pitfalls and how to mitigate risks effectively.
  • Equip yourself with practical knowledge to address legal challenges at any stage of business growth.
Sponsored by:
Speakers
avatar for George Qualley

George Qualley

Operating Partner/ Partner, Nightingale Cocktail /Qualley Law, P.L.C.
George Qualley is a distinguished attorney and entrepreneur based in Des Moines, Iowa. He studied Political Science and swam competitively at the University of Nebraska - Lincoln before earning his Juris Doctorate and MBA from Drake University and Drake Law School. Licensed to practice... Read More →

Wednesday March 26, 2025 2:00pm - 2:45pm PDT
Room #224/225

2:00pm PDT

The Impact of People-First Leadership on the Restaurant Business Model
Wednesday March 26, 2025 2:00pm - 2:45pm PDT
Explore how adopting a people-first approach can transform your restaurant's business model by fostering loyalty, increasing productivity, and enhancing customer experiences. This session dives into actionable strategies that link employee satisfaction with financial success, paving the way for long-term growth in the industry.
Participants will learn to:
  • Empower employees by creating a supportive environment that encourages ownership and excellence in their roles.
  • Build trust to form a foundation for team resilience and long-term business stability.
  • Understand the connection between employee well-being and customer experience, focusing on mutual benefits.
  • Gain insights on structuring training programs that increase competency, reduce turnover, and align with company values.
  • Learn to achieve profitability through people-centric practices that improve morale, retention, and revenue.
Speakers
avatar for Jim Taylor

Jim Taylor

Managing Partner/Founder, Le Crocodile by Rob Feenie/Benchmark Sixty Restaurant Services
Over the last 20+ years, Jim has helped to fuel the growth of a leading national restaurant brand, consulted with hundreds of other restaurants to navigate the ever changing restaurant industry, and is the managing partner at Le Crocodile by Rob Feenie, a french fine dining restaurant... Read More →
Wednesday March 26, 2025 2:00pm - 2:45pm PDT
Room #221
 

Share Modal

Share this link via

Or copy link

Filter sessions
Apply filters to sessions.