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Wednesday March 26, 2025 2:00pm - 2:45pm PDT
TBA
Explore how adopting a people-first approach can transform your restaurant's business model by fostering loyalty, increasing productivity, and enhancing customer experiences. This session dives into actionable strategies that link employee satisfaction with financial success, paving the way for long-term growth in the industry.
Participants will learn to:
  • Empower employees by creating a supportive environment that encourages ownership and excellence in their roles.
  • Build trust to form a foundation for team resilience and long-term business stability.
  • Understand the connection between employee well-being and customer experience, focusing on mutual benefits.
  • Gain insights on structuring training programs that increase competency, reduce turnover, and align with company values.
  • Learn to achieve profitability through people-centric practices that improve morale, retention, and revenue.
Speakers
avatar for Jim Taylor

Jim Taylor

Managing Partner/Founder, Le Crocodile by Rob Feenie/Benchmark Sixty Restaurant Services
Over the last 20+ years, Jim has helped to fuel the growth of a leading national restaurant brand, consulted with hundreds of other restaurants to navigate the ever changing restaurant industry, and is the managing partner at Le Crocodile by Rob Feenie, a french fine dining restaurant... Read More →
Wednesday March 26, 2025 2:00pm - 2:45pm PDT
TBA

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