Bar & Restaurant Expo 2025: Full Schedule

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1:00pm PDT

Elevating Guest Service: Unlocking Sales and Profit Potential

Tuesday March 25, 2025 1:00pm - 1:45pm PDT

Guest service is the backbone of any successful food and beverage operation. Learn how exceptional service impacts sales, profitability, and customer loyalty. This session will cover key strategies for fostering a service-driven culture that enhances guest satisfaction and drives long-term success.
Participants will learn:

The direct link between guest service and increased sales/profitability
How high-quality service builds trust, loyalty, and repeat business
Strategies for creating personalized guest experiences that drive upselling
The role of a positive service environment in improving operational efficiency
Best practices for training and empowering teams to deliver exceptional service

Speakers

Timura Jackson

Director of Hospitality Operations, Highway West Vacations

With over two decades of distinguished leadership in hospitality, Timura Jackson is renowned for his strategic vision and transformative impact across diverse operational landscapes. His career reflects an unwavering commitment to excellence in guest experiences, team development... Read More →

Tuesday March 25, 2025 1:00pm - 1:45pm PDT
TBA

Conference Session

Registration Pass Add Separate, Deluxe Pass, Conference Pass
Audience Start-Up, Owner/Operator, GM, Bar Manager
Experience Level Start Up, Mastery
Track BootCamp, Guest Experience

2:00pm PDT

Data-Driven Decisions: Using Analytics to Shape Your Beverage Marketing Strategy

Tuesday March 25, 2025 2:00pm - 2:45pm PDT

TBA

Unlock the power of data to drive your marketing strategy and make smarter decisions for your bar or restaurant. In this session, you’ll learn how to leverage analytics to target the right customers, optimize your promotions, and maximize your marketing ROI.

Identify metrics that matter for your business.
Learn how to track customer behavior and preferences.
Use data to create personalized, effective marketing campaigns.
Optimize your promotions for better reach and engagement.
Make informed decisions that boost sales and customer loyalty.

Speakers

Matt Crompton

VP Beverage Alcohol On Premise (Americas), NielsenIQ

With 15+ years of experience working with Beverage Alcohol clients, Matt is an expert in all things On Premise. He has managed and provided consultancy for some of the largest Beverage Alcohol manufacturers across Europe and the Americas, helping his clients to build On premise strategies... Read More →

Tuesday March 25, 2025 2:00pm - 2:45pm PDT
TBA

Conference Session

Registration Pass Deluxe Pass, Conference Pass
Audience Owner/Operator, GM, Bar Manager
Experience Level Mastery
Track Beverage

3:00pm PDT

Maximize Profitability with Advanced Financial Management

Tuesday March 25, 2025 3:00pm - 3:45pm PDT

TBA

Advanced financial management is essential for maximizing profitability in the hospitality industry. This session will teach you how to analyze profit and loss (P&L) statements to identify key areas for cost control and revenue growth. Learn advanced techniques for managing financial performance and driving long-term profitability.
Participants will:

Understand the critical components of a P&L statement.
Identify cost-saving opportunities and revenue growth strategies.
Use financial data to make informed operational decisions.
Implement controls to reduce costs without sacrificing quality.
Monitor financial performance to continuously improve profitability.

Speakers

Obadiah Ostergard

CEO, Vine Hospitality

With over 20 years as a top hospitality executive, Obadiah Ostergard began his journey in the culinary industry as Executive Chef at Gaylord’s in Kauai, Hawaii. He subsequently relocated to Wilmington, Delaware to run Executive Catering for MBNA.While in Delaware, he co-owned and... Read More →

Tuesday March 25, 2025 3:00pm - 3:45pm PDT
TBA

Conference Session

Registration Pass Deluxe Pass, Conference Pass
Audience Owner/Operator
Experience Level Mastery
Track Operations